Go back Kingston and Richmond NHS Foundation Trust
Maternity Inpatient Receptionist
The closing date is 16 September 2025
Act as an integral member of the maternity department providing a range of clerical and reception duties ensuring an efficient and effective service within Maternity Services and preserving the inpatient reception.
Main duties of the job
You will be responsible for liaising directly with patients and their relatives. Good IT skills and an excellent telephone manner are vital to this role.
You will be required to communicate in a professional manner with a range of professionals within the maternity team, such as Midwives, Obstetricians and Anaesthetists among others.
About us
Following several years of close partnership working and shared leadership, in November 2024 Hounslow and Richmond Community Healthcare (HRCH) and Kingston Hospital NHS Foundation Trust formally joined together and are now called Kingston and Richmond NHS Foundation Trust.
KRFT has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Compassionate - We treat everyone with kindness, understanding and empathy
Inclusive - We are respectful, fair and open, valuing everyone's unique contribution
Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive
Inspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving
Job responsibilities
Please ensure that you have read the job description and person specification document and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Person Specification
* Educated to GCSE standard or equivalent
* Secretarial/typing/ administration course or equivalent experience
* ECDL
* NVQ II in Customer Care
Experience
* Minimum of six months experience in a receptionist or administrative role
* Experience of using Microsoft Office Packages e.g. Word & Excel
* Previous experience of dealing with general public
* Previous NHS experience
* Working knowledge of CRS
Skills
* Excellent written and verbal communications skills
* Ability to deal with patients and relatives in a sensitive manner
* Good interpersonal skills
Knowledge
* Knowledge and understanding of data protection / confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Kingston and Richmond NHS Foundation Trust
£29,179 a yearper annum pro. rata. Including HCAS (Outer)
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