We are seeking an experienced Housing Manager to lead a busy Homes Team delivering high-quality housing management services across general needs, sheltered and private leased properties.
You will drive service performance, manage landlord relationships, and ensure customers sustain successful tenancies through proactive management of arrears, ASB and safeguarding.
Key Responsibilities
1. Lead and develop a housing management team
2. Oversee tenancy management, rent arrears, ASB and safeguarding
3. Manage private landlords and lease agreements
4. Monitor KPIs including voids, rent collection and performance targets
5. Improve processes, efficiency and service delivery
6. Manage budgets and ensurepliance with housing legislation
7. Build partnerships with local authorities and external agencies
RequirementsEssential:
8. Experience in housing management / social housing
9. Strong knowledge of tenancy law, landlord responsibilities and housing policy
10. Proven team leadership and performance management
11. Experience managing KPIs, budgets and service delivery
12. Excellentmunication and stakeholder management
Desirable:
13. CIH Level 4 (or working towards)
14. Experience with housing systems (MRI, Reapit, etc.)
15. Knowledge of property maintenance
Skills
16. Leadership and decision-making
17. Customer-focused and results-driven
18. Problem-solving and conflict resolution
19. Strong organisational and analytical skills
Additional Requirements
20. Full UK driving licence and access to a vehicle
21. Flexible working approach
Apply today by submitting your CV and a short supporting statement outlining your relevant experience. Applications will be reviewed on a rolling basis, so early submission is encouraged.
#4803150 - Lewis Temple