Job Summary
Modality Partnership Walsall Division has a part‑time vacancy for a Medical Secretary. The postholder will be a high‑performing administrator who ensures referrals are sent out in a timely manner working the Modality Walsall Partnership, providing a referral service for GPs who need to refer patients on to secondary care. We seek dedicated postholders who can display our CARE values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who are career‑driven and have a passion for working in an agile manner, delivering work that has time‑limited deadlines and who are committed to making real changes to the health care services provided within Primary Care to improve patient care.
Benefits
* Enrolment to the NHS pension scheme
* Annual leave minimum 27 days, plus 8 days bank holiday pro rata
* Employee discounts and benefits scheme
* Employee assistance programme (EAP)
* Education and career pathways
* Enhanced family‑friendly policies
* Flexible working
* Well‑being support and initiatives
Responsibilities
The role is an all‑rounded, hands‑on referral administration role; the postholder will need to confidently evidence and utilise key skills such as effective communication, time management, diary management, and the ability to prioritise referrals and their different urgencies across the Division and the wider organisation.
The postholder will work in collaboration with local divisions (including Divisional Boards) and the National Modality Business Support Team to deliver innovative ways of working to meet the strategic aims of the organisation.
The role is not a regular 9 am‑5 pm job and is not a pure typing secretarial role; it requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.
About Us
We are one of the largest GP super‑partnerships in the UK, serving over 450,000 patients with a workforce of 1,500+. We are unique, always looking for ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation.
Your job is to work directly with key team members to help us harmonise ways of working and improve working practices to improve patient and staff satisfaction. This role will equip you with a portfolio of administration skills to make sustainable changes within Primary Care.
All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and to align with our organisational values of CARE.
Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act 2010.
Requirements
* Vaccinations: As part of recruitment we will be checking the vaccination status of all new starters. Some vaccinations for certain roles are mandatory and you will be asked to provide evidence where required.
* Right to Work Checks: All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
* Sponsorship: We are not able to offer sponsorship for this role.
* References: Must be secured prior to beginning employment, one must be current or most recent employer.
* Employment History: Must notify a gap of six weeks or more.
* Pre‑employment: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Knowledge
* GP Practice protocols and procedures
* NHS systems
* MS Word / Outlook Excel and other related software packages
* Medical terminology
* Referral Pathways
Skills
* Accurate typing
* Excellent grammatical skills
* Attention to detail
* Team player with ability to self‑guide and motivate to complete detailed pieces of work accurately
* Word processing
* Diary management
Personal Qualities
* Professional approach to work
* Excellent telephone manner
* Excellent communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous convictions.
Job Details
* Pay scheme: Other
* Salary: £12.50 an hour
* Contract: Permanent
* Working pattern: Part‑time, Flexible working
* Reference number: E0281‑25‑0200
* Job locations: Collingwood Family Practice, Collingwood Drive, Birmingham, B43 7NF
Employer Details
Modality Partnership
Collingwood Family Practice
Collingwood Drive
Birmingham
B43 7NF
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
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