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Operations director

Cross (BT47 3)
Panoramic Associates
Operations director
Posted: 19 July
Offer description

Operations Director (12-Month Maternity Cover)

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

?? Essex ?? Full-time | Fixed-Term (12 months + possibility of extending) ?? Senior Leadership Role
We are looking for a confident and hands-on Operations Director to join a growing fire protection group on a 12-month maternity cover contract-with the potential to extend.
This is a strategic and operational leadership role, suited to someone who thrives in a fast-paced, multi-faceted environment. Youll oversee core business operations at their Essexoffice, help develop systems for new ventures-including a manufacturing facility -and play a key role in financial planning, HR, reporting, and company-wide optimisation.
This role is an exciting oppurtunity for an individual with a wide range of experience, as this role will include helping out and being responsible for various aspects of the Groups business.

Key Responsibilities

?? Office Leadership & Staff Management (50% of role)

Oversee a team of 15-20 office-based staff, including Admin, Coordinators, and Contract Managers

Manage and allocate workloads effectively, ensuring time and cost efficiency

Develop and monitor internal operational processes to support high performance

Handle recruitment, onboarding, and day-to-day HR matters, including staff development and performance

Act as the main point of contact for staff on internal systems and software support

Resolve operational challenges and provide on-the-ground problem-solving

?? Operational Development & Project Setup

Set up systems, processes, and resource planning for new client contracts, projects, and internal initiatives

Lead the implementation of operational software and training across group businesses

Support the operational integration of a new manufacturing site and also a potential facilities management division

?? Financial Oversight & Strategic Input

Work closely with the Finance Manager to:
Produce cashflow forecasts and financial performance reporting

Monitor client and job margins, cost controls, and budget adherence

Manage and escalate bad debt issues where required

Analyse financial reports to provide strategic insights to the Director and support sound business decision-making

Lead on renewing business insurance policies in a timely and compliant manner

?? Process Improvement & Reporting

Continuously review existing workflows to identify areas for improvement and automation

Introduce new processes or systems where needed to enhance reporting accuracy and operational efficiency

Create clear documentation for new and existing procedures to ensure smooth handover and scalability

?? Leadership & Business Support

Act as a trusted advisor to the Director, offering input on:
Day-to-day problem-solving

New business opportunities

Risk management and cashflow impact assessments

Help drive a culture of accountability, innovation, and continuous improvement across all departments

About You

Experienced in senior operational leadership-ideally within fire protection, construction, engineering, or a related industry

Adept at managing teams, resources, and interdepartmental operations

Strong financial acumen with a background in cashflow planning and budget oversight

Skilled in HR, performance management, and recruitment

A clear communicator and systems-thinker who can introduce, manage, and train staff on new technologies.

What We Offer

Competitive salary, depending on experience

Performance-related bonuses and benefits package

A pivotal role in an expanding business with exciting new ventures

Exposure to multiple business models and leadership in high-impact areas

Supportive leadership team and collaborative working culture

Apply Now

Are you ready to lead operations through an exciting and pivotal phase?
?? Please send your CV and cover letter to:

TPBN1_UKTJ

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