Claims Assistant
Join to apply for the Claims Assistant role at Avencia Talent Solutions.
We’re currently seeking candidates with an administrative background in insurance, legal, or financial services for a Claims Administration Assistant role based in Leeds.
This role offers strong potential for career development and progression within a leading insurer.
The position is offered on a hybrid working basis, with four days in the office and one day working from home.
Key responsibilities
* Manage administrative tasks, including claims record keeping and manual processing to support claims adjusters.
* Liaise with brokers and service providers via phone and email to build relationships and resolve claims queries.
* Maintain accurate claims diaries and ensure timely closure of claims.
* Update the Solicitors and Adjusters Database, recording third-party instructions.
* PrepareClaims Experience reports and Bordereaux, compiling data from core systems.
* Extract and interpret claims information to ensure regulatory compliance.
* Support performance monitoring by refining team reports.
* Assist with ad-hoc projects and general administrative duties.
Skills & experience
* Previous experience in insurance, financial services, or legal environments is desirable.
* Strong written and verbal communication skills.
* Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
* Keen to study towards CII qualifications (fully company-funded).
* Able to run reports from in-house systems.
* Excellent administrative and organisational skills.
Location
Leeds, United Kingdom.
Employment type
Full-time.
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