Service ManagerSalary: £35,000 per annumHours: Full-time, Monday to Friday
Key Responsibilities:
* Identify opportunities to enhance service delivery and implement innovative strategies for improvement.
* Build and maintain strong relationships with stakeholders to ensure seamless operations.
* Support and train team members effectively, fostering a collaborative and productive work environment.
* Deliver comprehensive performance reports to track progress and identify areas for further development.
* Manage and process bookings efficiently, ensuring all operations run smoothly.
* Ensure a positive customer experience at all times, prioritising customer satisfaction and service excellence.
Person Specification:
* Proven experience in an operational leadership role, demonstrating the ability to lead and inspire teams.
* Proficient in using Microsoft Office packages to streamline processes and enhance productivity.
* Strong leadership abilities, capable of guiding teams to meet and exceed operational targets.
* A results-driven individual with a focus on continuous improvement and innovation.
For a confidential discussion, please contact Reed Southampton or apply online
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