Parts Supervisor Epsom- Prestige Main Dealership - £36,000 basic
A new and exciting opportunity has become available for a Parts Supervisor working within the Parts department for a main dealership in Epsom.
* Monday to Friday 08.00 18.00 (1-hour unpaid lunch break)
* Saturday 08.00 13.00 on a rota basis will be required paid as extra hours
* Up to £46,000 OTE
Key role and responsibilities for this Parts Supervisor role in Epsom:
* Update the Aftersales Manager on any backorder issues and follow the Mercedes parts escalation process
* Oversee the parts team, offering guidance, training and performance support
* Work directly with customers to identify their parts needs and help source the correct items
* Handle customer complaints quickly and effectively, escalating anything unresolved to the Aftersales Manager
* Aim to exceed expectations for both internal and external customers by delivering strong service consistently
* Ensuring all items are correctly located and stock control?
* Receiving orders & ensuring returns are up to date
Minimum requirements for this Parts Supervisor role in Epsom:
1. You will have previous experience gained in a similar role. Ideally, were looking for an existing Parts Supervisor/Advisor.
2. Background in a main dealer parts department...