Health Care Support Worker - Diabetes Education
Supporting the delivery of community-based diabetes education, this role helps individuals develop the skills and confidence to self-manage their condition. Working alongside a multidisciplinary team, you will deliver engaging group and one-to-one sessions, promote healthier lifestyle choices, and improve access to education across local communities.You will also support referral pathways, monitor outcomes, and contribute to service development--playing a key role in improving diabetes care and patient wellbeing across the region.
Main duties of the job
Deliver diabetes education sessions (group and one-to-one) within community settings. Support individuals to develop self-management skills and make informed lifestyle choices. Promote and deliver structured programmes such as DESMOND and other education modules. Manage referrals, triage patients, and coordinate education sessions. Monitor, record, and report on patient outcomes and programme effectiveness. Signpost patients to appropriate health, social, and community services. Work collaboratively with multidisciplinary teams and community partners. Contribute to service development, quality improvement, and patient-centred care. Support training and awareness of diabetes education across community services. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Health/Social care experience NVQ Level 4
* Microsoft 365 applications
* Knowledge of diabetes education programs
Experience
* Experience of meeting individuals with diabetes educational needs
* Experience of working in a multidisciplinary team
* Knowledge of sign posting to health care & lifestyle services
* Experience of coordinating programs of care or service delivery
Skills & Attributes
* Excellent organisational, time management and ability to prioritise work
* Able to travel within geographical area to deliver education
* Understanding behaviour change and motivational techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,819 to £31,626 a yearper annum pro rata
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