About Kingfisher
We’re Kingfisher, a team of over 74,000 passionate people who bring Kingfisher – and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas – to life. Guided by our purpose “Better Homes. Better Lives. For Everyone.” We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
Product Chapter Lead – Overview
At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. This highly visible leadership role is suited to an experienced product leader who is passionate about developing people, driving standards, and building a world‑class product culture within a complex enterprise environment.
As Product Chapter Lead, you will lead the Product Chapter, setting its strategic direction, annual objectives, and capability plan. Working closely with the Chief Product Officer and senior technology leadership, you will help define the future of Product Management at Kingfisher while supporting and developing Product Chapter members across the business.
You will act as a coach, mentor, and strategic leader ensuring product standards, tooling, ways of working, and career pathways continue to evolve in line with modern product practices and the wider Kingfisher technology strategy.
Responsibilities
* Lead the Product Chapter strategy, objectives, and annual roadmap
* Drive standards and best practices across Product Management and Product Operations
* Own and evolve the Product Career Framework across Kingfisher
* Partner with the ProdSquad, Product Chapter, Banner Technology Directors, and wider business stakeholders to define product roles, skills, and career pathways
* Improve how product is delivered across all product domains and sub‑domains
* Identify capability gaps and implement plans through upskilling, reskilling, hiring, and development initiatives
* Act as a coach and advisor to Product Chapter members, supporting growth and capability development
* Drive continuous improvement in tooling, frameworks, and product delivery methods
* Collaborate with cross‑functional chapters and leadership teams to improve alignment and delivery effectiveness
* Support resource planning and prioritisation discussions across Group and third‑party teams
* Manage Chapter‑related budgets, including training, development, and community initiatives
* Build strong engagement and communication across banner and group technology teams
Qualifications
* Experienced product leader with strong Product Management and/or Product Operations expertise
* Passion for advancing product capability, standards, and ways of working
* Strong experience influencing senior stakeholders within complex enterprise environments
* Proven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomes
* Experience coaching, mentoring, and developing product professionals
* Strong understanding of modern product delivery methodologies and organisational design
* Ability to bring external product thinking and best practice into a large‑scale business environment
* Collaborative leadership style with strong communication and stakeholder engagement skills
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with in‑person collaboration – about 60% of your time will involve face‑to‑face interaction, with the remainder in the office or at off‑site locations.
Benefits
* Private Health Care – up to family‑level cover with AXA, subject to Benefit‑In‑Kind taxation
* Kingfisher Pension Scheme – automatic enrolment, 8% contribution to receive a maximum of 14% from the company
* 25 Days’ Holiday – plus bank holidays, prorated for part‑time colleagues
* Staff Discount – 20% at B&Q and Screwfix after 3 months service
* Kingfisher Share Incentive Plan – tax‑efficient share ownership, available after 3 months of service
* Life Assurance – x4 salary if a member of KPS‑MP, or x1 salary otherwise
* Competitive Bonus Scheme – aligned to the role level
* Kingfisher Share Save – option to buy shares after 3 or 5 years, with annual invitation
Diversity & Inclusion
Our customers and colleagues come from all walks of life. We are committed to ensuring that all colleagues, future colleagues, and applicants are treated equitably, irrespective of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Our Behaviours
* Constantly improving customer experience
* Acting with humanity and care
* Being curious and learning, thinking beyond the obvious
* Being inclusive and acting inclusively in diverse teams to achieve together
* Being agile – working with trust, pace and agility
* Being accountable – championing the plan to deliver results and growth
Interested? Apply now and help us Power the Possible.
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