Company Description
SPRY'S OF LAUNCESTON LIMITED is an automotive company located in the Pennygillam Industrial Estate in Launceston, Cornwall, United Kingdom. We specialize in providing exceptional automotive services and products to our valued customers. Our commitment to quality and customer satisfaction ensures that we remain a trusted name in the automotive industry.
Role Description
This full-time, on-site role for a Service/Parts Advisor is based in Launceston. The Service/Parts Advisor will be responsible for assisting customers with their automotive service and parts needs, managing communication between customers and the service team, maintaining accurate inventory records, and ensuring overall customer satisfaction. Daily tasks include responding to customer inquiries, providing advice on parts and services, and coordinating with service technicians to ensure prompt and efficient service delivery.
Qualifications
* Customer Service and Customer Satisfaction skills
* Experience in Communication and Dealer Management
* Inventory Control capabilities
* Ability to work effectively in a team-oriented environment
* Strong organizational and time management skills
* Previous experience in the automotive industry is a plus
* High school diploma or equivalent; additional certifications are a plus
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