Job Summary
Are you a high-energy leader with a passion for Italian cuisine? We are looking for an experienced Takeaway Manager to run our busy Italian takeaway. You will lead our kitchen and counter teams, maintain our high standards for authentic food, and ensure our customers get fast, friendly service every time. If you thrive in a fast-paced environment and love pizza and pasta, we want to hear from you!
Key Responsibilities
* Manage fast-paced shifts, coordinating walk-in, phone, and online orders.
* Supervise delivery logistics, managing third-party apps (UberEats, Deliveroo, JustEat) and our own drivers.
* Oversee opening and closing tasks, including cashing up, till reconciliation, and security.
* Ensure brand presentation, keeping the counter and collection areas clean and welcoming.
* Maintain food standards, ensuring pizzas, pastas, and sides meet our strict quality recipes.
* Monitor ingredient freshness, managing dough proofing times and correct storage of fresh produce.
* Work closely with chefs, balancing kitchen output speed with order accuracy during peak rush hours.
* Build weekly staff rotas, matching staffing levels to peak weekend and evening rushes.
* Enforce food safety regulations, keeping up-to-date with allergen labeling and HACCP logs.
* Manage inventory levels, ordering specialized Italian ingredients and packaging to minimize waste.
* Track financial performance, monitoring labor costs and food margins against weekly targets.
Requirements
* Experience: Proven experience in managing a takeaway, pizzeria, or fast-casual restaurant.
* Skills: Strong leadership, quick problem-solving, and excellent communication under pressure.
* Tech: Experience using modern EPOS systems and online delivery delivery platforms.
* Knowledge: Good understanding of Italian food prep, dough management, and food hygiene laws.
* Flexibility: Ability to work a flexible schedule, including late evenings, weekends, and holidays.
Benefits
* Competitive salary with a performance-based bonus scheme.
* Free meals on shift (enjoy the best pizza and pasta town!).
* Clear pathways for career progression.
* Generous staff discount for family.
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