Salary: £13,000 - 127,500 per year Requirements: 5–7 years hands-on experience supporting, configuring and enhancing enterprise EPOS systems in a live trading environment (ideally K8) Proven people leadership experience, including guiding team performance, development and delivery in a fast-paced operational environment Strong understanding of end-to-end point-of-sale processes (transactions, payments, pricing) and integrating EPOS with ERP, finance, inventory and payment platforms Excellent problem-solving and stakeholder communication skills, with the ability to balance BAU stability and structured change Proven experience of leading, developing, and managing a technical systems team, including setting direction, managing performance, supporting development, and ensuring delivery in a fast-paced operational environment Strong understanding of end-to-end trading and point-of-sale processes, including transaction flow, payments, pricing, and downstream system impacts Experience of integrating EPOS platforms with other enterprise systems, such as ERP (e.g. SAP), inventory, finance, and payment platforms and hardware Proven track record of supporting business-critical trading operations, including peak trading periods, high-volume transaction processing, and operational continuity Demonstrable experience delivering EPOS system change, enhancement, and ongoing support, balancing BAU stability with structured improvement Experience supporting end users and managing service requests and incidents through to resolution, including coordination across technical teams and third-party vendors Responsibilities: Lead, develop and support a team of EPOS systems specialists to deliver high-quality EPOS and point-of-sale support across the estate Analyse trading and depot requirements, designing robust EPOS solutions and integrations that support end-to-end point-of-sale operations Own the configuration and ongoing evolution of our EPOS and depot point-of-sale platforms (predominantly K8 by Klipboard), ensuring stability, security and scalability Drive continuous improvement by identifying opportunities to enhance, automate and optimise EPOS processes, incident resolution and system change delivery Build strong, effective relationships with operational stakeholders, depot users, and external technology partners to ensure EPOS platforms are well understood, adopted, and consistently supported Guide, develop, and motivate a specialist EPOS systems team while effectively managing competing priorities in a fast-paced trading environment Technologies: ERP Flow Hardware Support SAP Security Embedded More: At Howdens, were excited to introduce a new Lead for our EPOS Systems, based in Howden, East Riding of Yorkshire, Northampton, or Croxley Park in Watford. This pivotal full-time role (37.5 hours per week) is crucial for enhancing and optimizing our EPOS platforms, predominantly K8 by Klipboard. We offer a competitive salary, annual company bonus, private medical insurance, an excellent pension scheme, 25 days holiday plus bank holidays, free lunch at our Howden site, and employee assistance programs. As the UKs number one trade kitchen supplier with over 900 depots, we are recognized for excellence in the workplace and are committed to employee development in a fast-paced, rewarding environment. last updated 21 week of 2026