1. This is a full time position. On a permanent term contact.
2. Salary – £30,000 per annum paid monthly
3. Reports to – Senior IDVA and Operations Manager
4. Hours 37.5 hours per week (Mon-Fri)
5. Location Watergardens, Harlow – mainly remote with a requirement to attend the office once per month.
6. Leave 25 days per year plus bank holidays.
7. Benefits Include Contributory Pension Scheme. Equipment to undertake your role (hybrid). Training and developed tailored to your level of experience.
8. Expenses You will be reimbursed for all reasonable expenses which are incurred by you in the proper performance of your duties.
Main Responsibilities –
1. Provide OISC Level 1 advice for immigration applications that fall within
the published Immigration Rules, such as applications for visitors,
spouses, fiancés, and some Points-Based System and EUSS
applications.
2. Identify any safeguarding issues within the services for adults at risk
and/or children and follow organisational safeguarding procedures to
ensure the swift reporting of concerns to social services and taking any
internal actions necessary.
3. In line with the new Domestic Abuse Act, assess children’s needs as
victims in their own right, making referrals to Children’s Services for
specialist interventions where necessary.
4. Provide services to support individuals from Global Majority groups
who have experienced domestic abuse including ‘so called’ honourbased violence, forced marriage and female genital mutilation and or
insecure immigration status.
5. Risk assess new referrals for the service using the Save Lives DASH
(Domestic Abuse, Stalking and Honour-Based Violence) tool and make
referrals for high risk individuals as per the local MARAC arrangements.
6. Provide agile safety planning for each referral which recognises the
dynamic nature of risk within domestic abuse situations.
7. Formulate client-led, holistic support plans and advocate for clients in
a range of areas including housing, health, social services, legal and civil
orders and children.
8. Advocate for the specialist cultural needs of Global Majority women and
children referred to refuge within the partnership portfolio.
9. Deliver awareness raising of domestic abuse within local Global
Majority community groups and support services.
10. Deliver training to statutory and voluntary sector professionals.
11. Identify Global Majority groups and relevant contacts within these
communities and seek to understand the difficulties which prevent
them from receiving support from domestic abuse providers.
12. Ensure the timely input of data into the online case management tool
for effective reporting of outputs and outcomes.
13. Support the attainment and maintenance of quality standards
including Women’s Aid National Quality Standards.
14. Act in a professional manner at all times, communicating effectively,
building and sustaining effective and appropriate relationships at all
times with survivors, colleagues and partners.
15. Manage a case load ensuring each survivor receives a responsive and
appropriate service individual to their needs.
16. Support the empowerment of the survivors and assist them in
recognising the features and dynamics of domestic abuse present in
their situation, and help them regain control of their lives.
17. Support high risk survivors at court hearings relating to the domestic
abuse they have experienced.
18. Ensure that all safeguarding measures are delivered in respect of the
service-users and their children and that at all times you adhere strictly
to policies and procedures in respect of safeguarding vulnerable adults
and children.
19. Support colleagues and partner agencies, through awareness raising,
providing training and institutional advocacy.
20.Respect and value the diversity of the community in which the service
works in, and recognise the needs and concerns of a diverse range of
survivors ensuring the service is accessible to all.
21. Remain up to date and compliant with all organisational procedures,
policies, and professional codes of conduct and uphold standards of
best practice.
22. Participate as required in the delivery of contingency plans outside of
the normal shift pattern.
23. Participate in Health and Safety procedures to ensure a safety-first
workplace culture is maintained.
24.Regularly update knowledge around domestic abuse, interpersonal
violence and the wider VAWG context.
25.Maintain strict confidentiality, professional boundaries and security
procedures.
26.Participate in Health and Safety procedures to ensure a safety-first
workplace culture is maintained.
27.Regularly update knowledge around domestic abuse, interpersonal
violence and the wider VAWG context.
28.Maintain strict confidentiality, professional boundaries and security
procedures.