BUILDING MANAGER
LOCATION Shad Thames, SE1 2DE (15m walk from London Bridge Station)
TYPE 2 days on-site with 6 hours remote
REPORTS TO Board of Directors
SALARY 20-25k
THE ROLE
We are a unique, share-of-freehold riverside development of around 100 apartments where the leaseholders manage the building directly. Unlike traditional block management roles, this position is focused on a single development, working closely with the resident-led Board to ensure that decisions are implemented with the best interests of the community at heart.
As we transition to full self-management, the Building Manager will play a leading role in shaping new ways of working that reflect the values of our residents. Beyond maintenance and compliance, this is a position of trust and stewardship caring for a landmark riverside building and fostering a safe, connected, and welcoming environment.
You will have independence and direct responsibility for the building’s day-to-day operation, as well as the opportunity to help shape its long-term future. By keeping the property secure, well-presented, and compliant, you will make a visible difference to the daily lives of those who call Scott’s Sufferance Wharf home.
OUR ETHOS + FLEXIBILITY
We believe in working collaboratively and with flexibility. While this role is advertised as part time, we are open to shaping the arrangement with the right candidate whether that means slightly more or fewer hours. What matters most is finding someone who shares our ethos of care, accountability, and community, and who wants to help us manage our building in a way residents can be proud of.
KEY RESPONSIBILITIES
OPERATIONS & SERVICES
* Manage residential parcels and front desk responsibilities when on site.
* Oversee on-site services including cleaning, porterage, caretaking, and security.
* Ensure communal areas are consistently safe, clean, and well-presented.
* Manage utilities, contractors, and service delivery.
* Coordinate resident move-ins, move-outs, and other resident-facing services.
MAINTENANCE & COMPLIANCE
* Arrange and supervise all planned and reactive maintenance, including statutory inspections (mechanical, electrical, fire systems, lifts, water hygiene, etc.).
* Conduct regular inspections and maintain preventative maintenance schedules.
* Monitor building condition, identify risks, and recommend remedial actions.
* Ensure full compliance with fire, health & safety, and environmental regulations.
* Keep accurate records of inspections, certificates, and risk assessments.
FINANCIAL & REPORTING
* Support preparation and monitoring of budgets.
* Review and approve contractor invoices against agreed works.
* Identify opportunities for efficiency and cost savings.
* Provide timely reports to the Board on building performance, risks, and resident matters.
RESIDENT & BOARD LIAISON
* Act as the first point of contact for day-to-day resident queries.
* Communicate effectively with residents about building news, planned works, and updates.
* Escalate significant risks or issues to the Board.
* Attend Board meetings as required, providing operational and compliance updates.
SKILLS & COMPETENCIES
* Strong organisational and multitasking skills with attention to detail.
* Knowledge of property, facilities, or block management practices.
* Understanding of building systems (electrical, mechanical, HVAC, water, fire).
* Up-to-date knowledge of health & safety, fire safety, and compliance standards.
* Confident communicator with strong interpersonal skills for residents and contractors.
* Financial awareness with ability to monitor budgets and control costs.
* Proactive problem-solver with sound judgment under pressure.
QUALIFICATIONS & EXPERIENCE
* Proven experience in property, facilities, or block management.
* IOSH or NEBOSH Health & Safety qualification (desirable).
* Knowledge of landlord/tenant legislation and compliance requirements.
* IT literacy (MS Office, property/resident management software).
* Experience supervising staff and contractors.
KEY RELATIONSHIPS
* Board of Directors
* Porter / Assistant Building Manager
* Residents and leaseholders
* Contractors, suppliers, and service providers
* Local authorities, regulators, and statutory inspectors