We require an experienced Team Leader to join our team and help develop and coordinate supported housing schemes and the domiciliary service across our Accrington Mental Health Services. You will be responsible for managing a team of staff, ensuring the provision of person centred support to enable customers to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. The Role As a Team Leader you will be part of the leadership team responsible for the delivery and daily operational management of the services and for ensuring that contract requirements of the Local Authority and the quality standards are met. Specific duties and responsibilities will include helping to oversee: Deployment of staff to meet individual needs and preferences within available resources Supervision, coaching, performance management and support of staff, volunteers and students on placement Identifying training needs of the team both mandatory and service specific, ensuring that accurate records are kept. Responding to referrals and undertaking initial assessments of need Ensuring all service users have a co-produced plan of support and a designated Key Worker Ensuring there are clear goals and expected outcomes for service users with a defined pathway towards greater independence Co-ordinating a programme of regular person-centred reviews which put each person's views and unique journey at the heart of planning and decision making Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere Facilitate service user engagement, involvement and peer support Ensure that there are robust methods of quality monitoring Provide key performance indicators, identifying and planning actions required You will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support. You will have a strong ethical duty of care and a commitment to safeguarding vulnerable individuals. Vacancy Reference Number: 83778 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS