Support Medical Secretary – Respiratory
Job Overview
This is an internal position at The Shrewsbury and Telford Hospital NHS Trust. Applicants not currently working within the Trust will have their application automatically rejected at the short‑listing stage.
An exciting opportunity has arisen for a Support Medical Secretary to provide valuable support to our Respiratory Secretaries at the Royal Shrewsbury Hospital. The post is Band 3, for 18.5 hours per week.
Main Duties of the Job
* Produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
* Respond to telephone calls from anxious and distressed patients, handling contentious, sensitive and difficult enquiries appropriately.
* Gain valuable experience within a busy Medical Secretaries office.
Qualifications
* Hold RSA level 3 or equivalent and possess excellent audio‑typing skills.
* Educated to GCSE level or equivalent.
* Experience in a medical environment is desirable but not essential.
* Demonstrate good communication skills, flexibility, reliability and an organised approach to work.
Working for the Organisation
The successful applicant will join a busy team comprising Higher Level Medical Secretaries and Support Medical Secretaries. The post holder plays a pivotal role in the patient’s relationship with the hospital, the clinical team and the consultants, supporting workload organisation and ensuring an efficient service is provided.
Seniority Level
* Entry level
Employment Type
* Full-time
Job Function
* Health Care Provider
Industries
* Hospitals and Health Care
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