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Patient voice partner

Dartford
Dartford and Gravesham NHS Trust
Posted: 1 November
Offer description

Overview

There are a number of volunteering opportunities offered by Dartford and Gravesham NHS Trust at both Darent Valley Hospital and Queen Mary’s Hospital, at Sidcup. Volunteers help support the hospital in numerous different ways, assisting clinical staff on wards, meeting and greeting, as well as assisting office-based staff with admin tasks. Volunteers must commit to a minimum of 3 hours per week. Subject to satisfactory references, Criminal Records Bureau checks, Occupational Health clearance and an informal interview, we will invite you to join our volunteers. You will complete our training programme and then move onto specific placements at the Trust.


Responsibilities

* Assist clinical staff on wards and in various hospital settings.
* Meet and greet patients, visitors and staff.
* Assist office-based staff with administrative tasks.
* Commit to a minimum of 3 hours of volunteering each week.


Requirements

* Interpersonal skills to engage with people from all walks of life.
* Ability to learn quickly and apply new information.
* Problem solving and the ability to suggest improvements to processes.
* Good written and verbal communication.
* Ability to liaise at all levels within the organisation.
* Ability to work unsupervised and as part of a team.
* Subject to satisfactory references, CRB checks, Occupational Health clearance and an informal interview.


Diversity, inclusion and values

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we have achieved to make our Trust diverse and the best place to work. We celebrate diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and are committed to the Armed Forces Community.


Organisation and quality culture

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisational model of change to enhance our services and ensure excellence in patient care. We are part of Guy’s and St Thomas’ (GSTT) Healthcare Alliance, introducing new models of care to improve clinical outcomes. Our association with GSTT provides staff with opportunities to develop skills across numerous specialties. We continually seek best practice models to enhance and improve the services we offer.


Flexible working and staff wellbeing

Our staff are our most valuable asset. We aim to be an outstanding place to work, with a focus on health and wellbeing, equality, diversity and inclusion, access to education and career development. We are a flexible-working friendly organisation and will consider flexible working arrangements where possible to benefit the service, patients and staff.


About the Trust and how to apply

The Trust provides services at Darent Valley Hospital and Queen Mary’s Hospital for a local population of over 500,000 people. Please note vacancies may close earlier than stated to aid efficient processing of applications. If you have not heard from us within 21 days of the closing date, please assume you have not been shortlisted on this occasion. The Trust is a smoke-free organisation; smoking or vaping is not permitted anywhere on the hospital site.

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