Become part of our team! We are looking for a talented Room Attendant to join our Native Hyde Park team. At Native London Hyde Park, history meets modern elegance in our beautiful property overlooking Sussex Gardens. Join our vibrant team, comprising a 24/7 on-site reception crew, as well as a housekeeping team which ensur es guests experience the best of London life .
Just a 5-minute stroll from Paddington and Lancaster Gate stations, this is your ticket to a career where every day is a journey through London's rich tapestryapply now and be at the heart of Native Hyde Park's historic charm!
Summary of Position:
Every day is different. You willbe responsible forensuring that all guest apartments arecleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that staysiswowed. Youllbe fundamental in creating a superb first andlasting impressionof the hotel and central in creating the Native identity.
Principle Duties and Responsibilities:
Complete daily, regular, tasks while planning in larger works.
To ensure the highest service and cleanliness level.
To ensure hygiene, cleanliness and safety standards are adhered to.
Build positive and productive working relationship with colleagues across the business.
To ensure all maintenance faults are reported to the Maintenance Department and that these are rectifiedimmediately, especially if life threatening or dangerous.
To use equipment (be product and or machinery) correctly.
To ensure that all the cleaning materials are being handled correctly.
To take part in on-going deep clean schedules.
To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service,Securityand any other requirements by the Company.
Actively promote teamwork and two-way communication.
Ensure apartment are Guest Ready in terms of quality,cleanlinessand guest readiness according to Native Standards.
To take part in company anddepartment basedtraining.
Experience:
Read, understand, andcomply withproduct labels, safety, policy, and procedure manuals.
Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures.
Proficiencyin customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts.
Excellent written and spoken English.
As well as being able to call yourself a Native heres some of the other great benefits of working with us;
Employee discount on Native stays
6 days Company Sick Pay / year
Cycle to work scheme.
Number of Holidays increasing with years of service (1 day per year)
Birthday Holiday
Meals on duty
Employee of the month perks
Recommend a Friend scheme
If you're as passionate as we are about providing exceptional service, we'd love to hear from you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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