Overview
The role: Training Development Specialist. We are seeking a dedicated and dynamic Training Delivery Specialist to join our team. The ideal candidate will be responsible for delivering high-quality training that enhances employee skills and knowledge. This role requires a passion for teaching, excellent communication skills, and the ability to engage and motivate learners. The successful candidate will be part of our Colleague Experience team providing training and development for our Enterprise colleagues across the UK.
Responsibilities
* Training Delivery: Conduct engaging and effective training sessions for employees, utilising various instructional techniques and formats (e.g., in-person, virtual, blended learning).
* Curriculum Development: Collaborate with subject matter experts to design and develop training materials and presentations.
* Assessment and Evaluation: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics; make recommendations for improvements.
* Participant Support: Provide ongoing support to participants, addressing questions and concerns related to training content and application.
* Continuous Improvement: Stay updated on industry trends and best practices in training and development; incorporate new methodologies into training programs.
* Reporting: Maintain accurate records of training sessions, participant progress, and feedback.
* Collaboration: Work closely with Team Managers, Heads of office and Regional Directors to identify training needs and align programs with organisational goals and succession planning.
Qualifications
* Proven experience in training delivery, instructional design, or a similar role.
* First‑class presentation and facilitation skills, with the ability to engage diverse audiences.
* Excellent verbal and written communication skills.
* Ability to work independently and as part of a team.
* Excellent organisational skills and attention to detail.
* Prior learning & development experience within insurance/financial services (although experience in either sector is not essential).
Benefits
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
Equal Opportunity & Accessibility
We are an equal opportunities employer. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
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