The Organisation The United Protestant Association of NSW Limited (“UPA”) is a values-driven non-profit organisation dedicated to serving local communities throughout NSW, with a vision of always ensuring we have “our people by our side”. Our services include:- Residential Aged Care. Home Care Services. Retirement Villages. The opportunity An opportunity has become available to join the UPA team as an Administration Assistant at our Hunter Retirement Facility at Wallsend. The role of the Administration Assistant is to support residents and staff, attend incoming calls and assist visitor inquiries whilst providing high level administration assistance to the Facility Manager. It is required for the successful applicant to possess exceptional customer service experience and the ability to provide effective and efficient administrative support in accordance with company policies, procedures and regulatory standards within an age care facility setting. In fulfilling the role, it is essential that you have: Possess compassionate, caring and supportive nature Have excellent verbal and written communication skills Excellent and highly developed computer skills including Excel, Word and data base management Ability to work autonomously and within a team environment Ability to develop positive relationships and engage with staff and residents High attention to detail Possess efficient and organised administrative skills and sound experience Understanding of confidentiality and handling private information Perform Ad Hoc duties and responsibilities when required Benefits and perks Supportive and friendly work environment Work/life balance Access workplace education and support to enhance your skills. Seize the chance to make a meaningful difference in the community and improve lives. Enjoy free uniforms and an Employee Assistance Program for added support. Appointment is subject to satisfactory criminal record, probity and pre-employment medical checks. Interested? Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration. For a confidential discussion or to obtain a copy of the position description, please email recruitment@upa.org.au. To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Human Resources Team at recruitment@upa.org.au