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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
* Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
* Ensure strict compliance with health and safety regulations at all times.
* Implement effective stock management controls to minimise wastage and ensure the kitchen has everything it needs to serve customers.
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures like Afternoon Teas.
* Communicate effectively with our central support teams to maintain smooth operations and provide feedback for business improvement.
* Work as part of the Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great workplace for colleagues.
Who we are looking for
* You’ll bring a passion for hospitality with proven experience in restaurant management.
* Commercial awareness and understanding of budgets, profitability, sales, and improving operational efficiencies.
* A proven ability to manage stock controls and adhere strictly to health & safety regulations.
* Ability to identify training needs and coach staff effectively to deliver first-class customer service and a safe environment.
* Adaptability to act quickly and enthusiastically to changing priorities, workload, and regulations.
* Positivity in managing change, leading teams through seasons with care and motivation.
* Demonstrate our values at all times – teamwork, continuous improvement, positivity, passion for gardens, and customer focus.
What we offer
* Generous annual leave entitlement, with holidays flexible around statutory days.
* Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
* Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice.
* Support through Retail Trust, including confidential support, virtual GP, free counselling, and retail rewards.
* Development opportunities via Dobbies Academy and eLearning platforms.
* A thriving, passionate, diverse culture committed to customer satisfaction.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation.
We celebrate gardens and plants through our products, services, and community events. Many stores feature a restaurant or coffee shop, offering a relaxed environment for customers.
We organize events and support charities, fostering community engagement.
We are dedicated to being a great place to work, encouraging colleagues to grow, share successes, and make it work for our customers.
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