ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Do you have great communication skills and attention to detail? Do you have experience working to targets and deadlines? If so, you could be the next Administrator at The Guinness Partnership. About the role We have an opportunity for an Administrator to join our Customer Contact team on a 6-month fixed term contract in our Oldham office. You will provide a high-quality administrative service whilst adhering to our administrative and customer service processes. You will help develop, implement and monitor administrative processes to support efficient service delivery, and escalate data quality issues to manage risks to statutory compliance. What were looking for Were a customer-focussed organisation so we know that how we do things is just as important as what we do. Youll also be able to demonstrate: Experience of working to deadlines and targets. Customer service experience. Good attention to detail. Ability to organise workload effectively and work methodically on own initiative. Good oral and written communications. Good knowledge of Microsoft Office. Technically proficient in Microsoft Excel & Word. REEDTGP Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme