Salary: £30,000 - 30,000 per year Requirements:
* Qualifications such as MCSA, AZs & ITIL would be highly beneficial to your application.
* Strong knowledge of Windows OS (10 & 11).
* Demonstratable experience with Azure & Intune.
* Excellent PC problem-solving skills.
* Proven ability to configure, troubleshoot, and maintain a variety of Windows Server OS.
* Active Directory setup and troubleshooting experience, covering all aspects of AD and associated services.
* A good understanding of virtualization concepts.
* A solid understanding of networking stack, including TCP/IP and subnetting.
* Comfort with a range of backup products, including VM-level solutions; knowledge of deployment solutions such as WDS is essential.
* Experience with MDT and/or SCCM is highly advantageous.
* Familiarity with managed wireless solutions (Ruckus advantageous), including 802.1X security and guest/BYOD networks.
* Knowledge of mobile devices (iOS, Android) and their integration with Windows networks.
* Strong experience dealing with Azure, Intune, Office 365, Exchange 365, and Papercut.
* Experience with web filtering products such as LGFL, Smoothwall, Sonicwall, and Websense.
* Experience with Sophos Enterprise Console and other managed antivirus systems.
* Previous knowledge or experience within the education sector or MSPs is beneficial.
Responsibilities:
* Provide senior technical support to education sector customers.
* Ensure continuity and efficiency while enhancing ICT networks.
* Manage and maintain client network environments.
* Build key relationships with important technical contacts at client sites and third parties.
Technologies:
* Active Directory
* Android
* Azure
* ICT
* Support
* ITIL
* Mobile
* Network
* Office 365
* Security
* TCP/IP
* Web
* Windows
* iOS
* Cloud
More:
We are looking for a driven, ambitious, and professional IT Support Engineer who is eager for growth and rewards aligned with their efforts. At Joskos Solutions, we take pride in being the trusted ICT partner for schools, delivering outstanding service and support while keeping education at the heart of everything we do. Our vision is to become the UK's most trusted provider of ICT support and infrastructure services to schools and educational organizations—setting the benchmark for outstanding service in the education ICT sector. We aim to foster long-lasting service relationships and provide solutions that we can be proud of.
last updated 38 week of 2025