F&B Manager
Job Description
We are seeking a professional and decisive F&B Manager to join our team in Glasgow, United Kingdom. The successful candidate will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service and maintaining high-quality standards. Thanks to your hosting skills, our guests will enjoy a wonderful stay. As well as coordinating and managing the Bar and Breakfast teams, you will also be responsible for:
* Looking after and advising guests in the Motel One Lounge, as well as all associated tasks
* Providing a seamless, rapid service and implementing the Motel One service concept “One Smile”
* Manage inventory, costs, and budgets to maximise profitability whilst maintaining quality
* Lead, motivate, and train staff to deliver outstanding customer service
* Ensure compliance with all health and safety regulations and food hygiene standards
* Collaborate with other departments to enhance overall guest experience
* Analyse sales data and customer feedback to improve offerings and service
* Establish and maintain relationships with suppliers and vendors
* Conducting internal coaching and cross-trainings, as well as organising development training courses for Service staff
* Ordering food, beverages and spirits and take inventory at the end of the month
* Producing duty rosters and holiday schedules
Benefits:
* Bonus program: The better the guests rate their stay, the higher the bonus!
* Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
* Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
* Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
* Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications
Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:
* Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry, including experience in food and beverage management, preferably in the hospitality industry.
* Enjoy developing employees – management experience beneficial
* Proficiency in food safety practices and relevant regulations
* Be open and communicative and have hosting skills, as well as a passion for the hotel industry
* Ability to work in a fast-paced environment and make decisive decisions
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Be flexible and creative and have an excellent sense of quality, even in stressful situations
* Be a team player and willing to provide assistance across departments – we achieve our results together