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Fines officer ao - band e

Leeds
Brook Street NMR
Posted: 10 July
Offer description

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Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our society and must serve all who call on it, including vulnerable individuals, families in crisis, claimants, and businesses. HMCTS is responsible for administering an accessible and efficient justice system.

Our public sector client is seeking a temporary fines officer to join their team until September 2025, with a possibility of extension based on business needs. This is a full-time role, Monday to Friday, 37 hours per week, typically from 9 am to 5 pm. The pay rate is £12.36, increasing to £12.53 at week 12, paid weekly.

This position is office-based at LS27 7LE due to the nature of the work.

Your daily duties will include but are not limited to:

1. Preparing papers and files for court, tribunals, and hearings
2. Creating and updating records on the in-house computer system and data input
3. Post opening and dispatch
4. Communicating via email, letters, face-to-face, and telephone
5. Drafting standard letters, correspondence, notes, reports, and submissions according to guidelines
6. Ensuring compliance and administrative documentation meet quality standards
7. Performing ad hoc admin tasks such as photocopying, scanning, and filing
8. Handling inbound and outbound calls

The ideal candidate will have 12-18 months of administrative experience in a workplace and strong customer service skills.

Successful candidates will be subject to a Standard DBS check and references. If interested, please apply for more information.

Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the essential criteria.

As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, Brook Street offers guaranteed interviews to eligible candidates through the Public Sector Resourcing Framework.

If you identify as disabled, a veteran, or a military spouse/partner and meet the role's criteria, please contact us via the Brook Street website to register your interest. We are committed to engaging with you.

In cases of high volume of eligible military candidates, we will interview the top candidates from this group.

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