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UK Major and Complex Loss Director, home, united kingdom, gb
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Client:
Davies
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3815b3f9ae0b
Job Views:
4
Posted:
12.05.2025
Expiry Date:
26.06.2025
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Job Description:
Description
New Opportunity to take your career to the next level
Are you a leader in the Property Claims space looking for your next challenge ?
Join our talented and dynamic team
Job purpose:
To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims including subsidence and escape of oil.
What will your day look like:
To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
To ensure key performance indicator targets are reached and maintained
To actively progress and control all cases
Understand and effectively implement Company systems and procedures
Understand Individual client requirements
Ensure technical accuracy of the highest standard
Produce high quality personalised outgoing correspondence
Handle customers effectively and fairly in line with HNW insurers requirements
Be flexible at all times and able to accommodate demanding appointment schedules
Action all work in line with company and client requirements
Build effective relationships with clients, brokers and others
Communicate regularly with all interested parties
Produce reports of highest quality
Work within a team environment to achieve best results either on individual losses or group results
Interact with existing clients to maintain and further existing relations and procure new business
Utilisation of other Davies Group businesses for the benefit of policyholders
Knowledge and Abilities:
Previous experience within a similar role
ACILA, FCILA or other professional qualifications preferred
Top quality interpersonal skills
Ability to work in a fast-paced and changing environment
Dependability and persistence are essential
Proven track record of general property adjusting and high net worth
Experience of major losses is preferable
Flexible approach and adaptable to changing priorities
Working under pressure in a demanding environment
Full, clean driving license required
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increasing to 26 after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or in an office
* Dress for your day
* Inclusive employment policies (menopause, fostering, fertility, sabbatical, baby loss, miscarriage)
* Flexible benefits including holiday purchase, health cash plan, BUPA dental
We are a professional services and technology firm partnering with leading insurance and regulated businesses. We help clients manage risk, operate core processes, and transform and grow through services across claims, underwriting, distribution, regulation, customer experience, and more. Our global team of over 8,000 operates across ten countries, serving over 1,500 clients. Over the past decade, Davies has significantly expanded its revenues, investing in innovation, colleague development, and client service.
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