Overview
Medical P.A role available in the GI & Lymphoma Department, to help support a team of consultants in their NHS and Private service. The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical/Medical Unit. You will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.
Responsibilities
* Act as the first point of contact for users of the service, and proactively deal with telephone enquiries from patients, their carers, GPs and colleagues in other hospitals in a professional manner.
* Type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.
* Process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
* Open and action your own electronic and paper mail and that of the consultant team, at least once a day.
* Input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That\'s why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted: 29 October 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £32,199 to £34,876 a year Per Annum Pro Rata
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time
Reference number: 282-C824-B
Job location: Royal Marsden Hospital Sutton, Sutton, SM2 5PT
Person Specification
Education/Qualifications
* Good general education, educated to GCSE level or equivalent
* Competent at Microsoft Excel, Word and Outlook
Desirable
* Association of Medical Secretaries, Practice Managers and Receptionists (AMSPAR) qualified or equivalent
* European Computer Driving License (ECDL) or Equivalent
Experience
* Substantial previous medical secretarial experience
* Experience of diary management
Desirable
* Previous experience of training other secretarial staff
* Previous experience of managing/ supervising staff
Skills/Abilities/Knowledge
* Audio typing skills (60 wpm min.)
* Understanding of medical terminology (especially oncology)
* The ability to communicate effectively in both written and spoken English to a wide range of people
* Willingness and demonstrable ability to work as part of a team
* Evidence of ability and initiative to prioritise a busy workload
* Evidence of ability to work without close supervision
* Evidence of ability to handle sensitive information without compromising confidentiality
* Evidence of commitment to delivering high quality customer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
The Royal Marsden NHS Foundation Trust
Address: Royal Marsden Hospital Sutton, Sutton, SM2 5PT
Employer's website: https://www.royalmarsden.nhs.uk/working-royal-marsden
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