Please note: The information displayed on each job vacancy is received directly from the named employer. Whilst we (Grŵp Llandrillo Menai) make every effort to ensure they comply with equality and diversity guidelines, we are not responsible for any errors or omissions in the wording used.
Role & Responsibilities
* To ensure all tables are set correctly as per SOP manual.
* To adhere to the correct uniform/appearance policy and maintain personal hygiene all times
* To ensure all mis-en-place is correctly performed
* To be fully aware of menu contents, service procedures and relevant information of bookings
* Maintain a high standard of service at all times
* Clearing used crockery, cutlery, glasses etc, as required during service
* Ensuring an optimum guest satisfaction level is achieved
* Maintain a clean and tidy working environment at all times
* To reset tables, tidy work areas and prepare the food service areas for the next service
* To comply at all times with the required standard
* Ensure service of wine and beverages are correct and in accordance with the SOP manual
* Complete general cashiering duties, bill presenation and settlement
* To handle customer complaints promptly and profesionally, demonstrating genuine custome care.
* To undertake any other duties requested by management
* To comply with all legal requirments in respect of health, safety and welfare of staff and customers
* All staff of the company are required to make themselves available for training and communication meetings, for which advance notice will normally be given
* All staff must attend fire training as required by law, and to be familiar with the departmental responsibilities
* This list is not exhaustive and you may be asked to undertake other duties as requested by management.
How to apply
Email CV to HR@quayhotel.co.uk
Location
County
category
Full-time
Sector
Closing Date
30.09.25
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