Job Title - Cover Delivery Driver
Location - Dash Express Redruth, Redruth Depot, TR15 3RQ
Reports to - Operations Manager
Pay - £12.75 to £14.00 per hour depending on experience
Shift pattern - Monday to Friday. Saturdays on rotation. 07:00am to 10:00am start depending on route.
Purpose
Dash Express is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence.
As a Cover Delivery Driver, you will provide flexible support across multiple delivery operations, including multi-drop parcel delivery and 2-person crew deliveries of large goods. You will play a vital role in ensuring goods are delivered safely, efficiently, and on time, while maintaining the highest standards of customer service.
This role requires adaptability, reliability, and a willingness to undertake a variety of delivery duties based on business needs.
We provide everything you need to succeed, including a modern fleet, fuel, uniform, and operational support infrastructure.
Main Duties & Responsibilities
* Complete multi-drop deliveries and collections of parcel-sized good efficiently and on schedule.
* Support 2-person crew deliveries, including the delivery, assembly, and installation of large goods such as furniture, electrical items, and sports equipment within customers' homes.
* Load and offload vehicles, handling both high-volume parcels and large/heavy items, using correct manual handling techniques and equipment.
* Ensure all deliveries and collections are completed in line with company standards, health & safety procedures, and road traffic laws.
* Accurately check and scan items out for delivery using a handheld terminal (HHT), reporting any discrepancies to your Line Manager.
* Complete pre-departure vehicle checks to ensure your vehicle is safe to operate and report any problems to you Line Manager.
* Provide excellent customer service, always acting as a professional and courteous representative of the business.
* Communicate effectively with customers, colleagues, and management, including reporting issues during the working day.
* Report any problems to your line manager throughout the day.
* At the end of day, you will return to depot, unload and label any of non-deliveries and ensure all deliveries are accounted for on the HHT.
* Attend driver briefings and debriefings with the manager on duty.
* Ensure vehicle is cleaned and refuelled for next day.
What We're Looking For
* A flexible and adaptable approach to work, with the ability to support different delivery operations.
* A full UK driving licence.
* The physical ability to manually lift and move sometimes heavy consignments.
* Previous driving experience.
* Good time keeping and organisational skills.
* Excellent communication skills to be able to provide support to our customers on the phone and in person.
* All of our staff must pass a basic DBS check.
Additional Benefits
* 5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years' service up to 5 years.
* Excellent training and development opportunities.
* Employee discounts on vehicle rentals, hampers and more!