Description Salary £ 36,363 - £40,777 per annum | 37 hours per week | Fixed term, Full time | Customer Access - Homes for Ukraine Scheme | Accrington, Lancashire Team Leader, managing the Homes for Ukraine team within Customer Access As a Team Leader you will be responsible for the immediate line management of a team of Customer Service Advisors within the Homes for Ukraine Team. The team is made up of both English and Ukrainian nationals, so an adaptive and supportive management style is essential. Knowledge of resettlement schemes in the UK is beneficial but not a requirement as you will receive full training and support. This role will require you to work collaboratively with the Service Manager and the Lancashire Refugee Integration Team. This role has become available due to the retirement of the current post holder, and any extensions will be subject to funding. Hours of work Our opening hours are from 8:00am – 5:00pm Monday to Friday ( excluding all Public Bank Holidays ) Opportunities and benefits We provide excellent career and progression opportunities and have a number of exciting roles that provide staff with the opportunity to progress. If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion. You can do this by logging into Oracle Fusion and then going to Me - Current Jobs If you have any questions or would like an informal discussion about the role, please email the hiring manager on thomas.procter@lancashire.gov.uk Interviews will likely take place between 18th and 23rd of December. In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Job description and person specification