Business Development Director – Contract Catering & B&I
Location: London or Brighton (national remit)
Salary: £65,000 + excellent commission plan + travel expenses + hybrid flexibility
Reporting to: Managing Director
Role Overview
A leading name in contract catering and B&I foodservice is seeking a commercially focused Business Development Director to spearhead growth across an expanding national portfolio. This is a fantastic opportunity for a strategic sales leader who thrives on winning new contracts, building strong partnerships and influencing the long‑term direction of a hospitality business with clear values and a strong sustainability vision.
The company delivers high‑quality food experiences across workplaces, venues, leisure attractions and sports environments, with a genuine commitment to responsible sourcing and community impact. As they continue to scale, they are looking for someone who can take their sales performance to the next level.
Key Responsibilities
Winning New Business
* Develop and implement a sales plan for venues, sports, leisure and B&I contract catering
* Build a strong pipeline of corporate clients, consultants and high‑value prospects
* Lead tender processes from start to finish, including presentations and pitch delivery
* Analyse market trends and competitor activity to identify new commercial opportunities
* Provide accurate sales reporting, forecasting and pipeline management
Client Relationship Management
* Establish and maintain trusted relationships with key clients and partners
* Attend site visits, tastings and commercial meetings to support the sales journey
* Ensure customer satisfaction and resolve any issues quickly and professionally
* Support contract renewals, retention activity and account development
* Mentor and support sales and venue teams to ensure best‑in‑class performance
* Lead regular sales meetings and contribute to wider business planning
Commercial & Operational Accountability
* Deliver revenue, growth and profitability targets
* Assist with annual budgeting and financial presentations
* Maintain accurate CRM data and ensure all processes follow company policy
What You’ll Bring
* Proven experience in business development within B&I, contract catering, venues or hospitality
* Strong pitch, tender and proposal management skills
* Exceptional communication, networking and negotiation ability
* Confidence working with senior stakeholders including Board‑level
* A passion for sustainable, ethical and purpose‑led foodservice
* A proactive, ambitious and collaborative mindset
Senior level: Director
Employment type: Full‑time
Job function: Events Services and Caterers
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