The Permanent Division of Robert Half is currently recruiting for a Telesales Colleague on behalf of a finishing and printing solutions business with offices in Hertfordshire.
The Role
To generate qualified leads, build strong customer relationships, and maximise sales opportunities for the sales team through proactive outbound calling, effective account management, and excellent product knowledge.
Key Responsibilities
* Make outbound calls to potential and existing customers to promote products and services.
* Identify customer needs, qualify leads, and set appointments where required.
* Maintain an accurate database, updating all calls, leads, and outcomes daily.
* Handle inbound sales enquiries professionally
* Build rapport with decision-makers within target businesses.
* Meet or exceed daily, weekly, and monthly call targets.
* Follow up marketing campaigns, website leads, and exhibition contacts to maximise ROI.
* Collaborate closely with other colleagues to ensure seamless customer experience.
* Maintain strong knowledge of products, specifications, applications, and benefits.
* Provide excellent customer service, handling queries efficiently and professionally.
* Support wider sales and marketing initiatives as required by management.
Your Profile
* Proven experience in telesales or telemarketing
* Confident communicator with excellent telephone manner.
* Strong persuasion and negotiation skills.
* Ability to build quick rapport and maintain long-term customer relationships.
* Highly organised, target-driven, and results-focused.
* Competent in using systems and Microsoft Office.
Company
The business is looking to expand their headcount, and the telesales colleague is newly created with the purpose of increasing and driving the growth of the organisation
Salary
The role of Telesales colleague is based in Hertfordshire and is 5 days a week in the office offering a competitive salary.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.