Job Advert: HR / Office Manager (Maternity Cover) Location: Walthamstow Salary: £17-£20 Contract Type: Fixed Term – 6 months (Maternity Cover) Responsible to: Head of School About the Role Complete classroom services are working with a school seeking a highly organised, proactive, and experienced HR / Office Manager to lead their school’s administrative and HR functions during a maternity cover period. This is an exciting opportunity for a skilled professional to play a key role in ensuring the smooth running of our school office, maintaining HR compliance, and supporting the strategic and operational needs of the school community. The successful candidate will manage a small administrative team, coordinate HR processes, and ensure all office systems operate effectively and efficiently in line with Trust policies and statutory requirements. Key Responsibilities Office Management & Administration * Lead and line manage the school’s administrative team to ensure a high standard of service delivery. * Oversee all administrative systems, including Arbor, HR Access (Selima), and cashless payment systems. * Ensure the effective management of pupil, personnel, and assessment data. * Coordinate office procedures, communication systems, and customer service to staff, parents, and external agencies. * Manage correspondence, reports, and documentation for the Head of School, SLT, and governing body. Human Resources * Administer HR processes including recruitment, onboarding, payroll changes, staff attendance, and absence management. * Maintain accurate and confidential staff records, including vetting, safeguarding, and the Single Central Record. * Support the Head of School and Trust HR team in employee relations, performance management, and staff welfare. * Ensure compliance with all safeguarding, safer recruitment, and data protection requirements. * Coordinate induction, occupational health referrals, and exit interviews as required. Communication & Stakeholder Management * Act as a first point of contact for staff, parents, and visitors, ensuring all are received courteously and professionally. * Liaise effectively with Trust HR, local authorities, and external agencies. * Contribute to the positive image and ethos of the school through excellent service and communication. Leadership & Development * Supervise and appraise administrative staff, identifying development and training needs. * Support the continuous improvement of administrative processes and systems. * Promote teamwork, confidentiality, and professionalism within the office and across the wider school community. Person Specification We are looking for a candidate who demonstrates: * Proven experience in office management, HR administration, or a similar role (preferably in an education setting). * Excellent organisational and interpersonal skills, with the ability to prioritise and meet deadlines. * Strong working knowledge of HR procedures, safer recruitment, and personnel data management. * Competence in using ICT systems such as Arbor, HR Access, and Microsoft Office packages. * Ability to manage sensitive and confidential information with discretion. * A proactive, professional, and positive approach to supporting the school’s vision and values. if interested kindly apply with your up to date CV