Senior IT Infrastructure Engineer
Reports to: Global IT Director
Design, implement and govern the IT infrastructure architecture including cloud, servers, virtualization, network and data room facilities to ensure stability, uptime and data security in line with the relevant standards and certificates required by the business.
Responsibilities
* Provide assistance and advisory to the business to align functional needs with technical abilities.
* Keep up to date with industry trends and developments.
* Design and implement governance and develop SaaS, PaaS and IaaS elements integrated with on‑premises solutions.
* Act as technical owner of data management platforms.
* Design and implement backup services for the organisation.
* Ensure data integrity management aligned with ISO 27001, GDPR and other relevant laws and regulations.
* Manage databases (MS SQL, Oracle, MySQL).
* Build business cases for proposed projects and investment opportunities.
* Act as project manager and participant for IT projects involving infrastructure components.
* Initiate and secure handover from project to operations for all relevant solutions.
* Keep documentation and routines up to date.
* Provide 2nd and 3rd line support to the areas of responsibility.
* Assist IT Operations with infrastructure capacity and performance management.
* Participate in keeping platforms and systems running and responsive according to internal SLAs.
* Execute other tasks as reasonably requested by the organisation or management.
Skills and Experience Required
* Change agent.
* Strong communication skills.
* Process‑oriented.
* Analytical and solution‑oriented.
* Project management experience.
* Infrastructure architecture experience.
* Experience with cloud technologies.
* Minimum 5 years’ experience in IT operations and projects.
Performance Indicators
* Project KPIs.
* System performance.
* System uptime.
* User satisfaction.
Education
* Bachelor’s (or Master’s) degree in Computer Science.
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