We are looking for a finance sales ledger specialist to manage sales invoicing, credit control support and patient queries. The role is based primarily at home with occasional travel to our hospital and head office sites.
Key Responsibilities
* Issue sales invoices for inpatient and outpatient appointments, ensuring billing aligns with contract terms and recording all relevant treatment costs.
* Manage credit control, process customer receipts, and handle related patient queries via telephone and email with empathy and confidentiality.
* Maintain patient notes in the system, recording all enquiries and payment details.
* Assist in sending completed invoices to insurers or customers via the required channels.
* Carry out departmental filing and ensure all tasks meet the month‑end close timetable.
* Contribute to the continuous improvement of finance processes and review efficiencies.
Skills & Experience
* Excellent numerical and communication skills.
* Ability to work under pressure and meet deadlines.
* Proficiency in Microsoft Office (Outlook, Word, Excel) and the hospital billing system.
* Experience in customer service, invoicing or billing, and credit control environments.
* Previous NHS or hospital finance team experience preferred.
* Knowledge of Compucare and patient confidentiality practices.
* Travel between our Margate, Ashford, Canterbury and Betteshanger sites as required.
Personality Attributes
* Organised and methodical.
* Empathic and team‑player.
* Independently motivated and adaptable to business needs.
Salary
£26,532.74 to £32,105.21 per year, dependent on qualifications and experience.
Equal Opportunity & Disclosure
Spencer Private Hospitals is an equal opportunity employer. This position is subject to a Disclosure and Barring check.
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