Overview
You'll be developing the skills and abilities of a Subject Matter Expert (SME) across Cyber Security solutions, including, but not limited to, EDR, MDR, Vulnerability Management, Email Security, and Privileged Access Management. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader and Mentor you will work towards becoming a Subject Matter Expert in Cyber Security Solutions and other related technical disciplines. You will be working closely with Softcat\'s Sales community, ensuring existing customers are getting the most out of their investments and supporting with roadmap conversations.
Responsibilities
* Helping to understand, scope and document customers\' business and technical requirements.
* Producing BoMs, MoSCoWs and other documentation.
* The ability to conduct market appraisals and stay up to date with the latest Gartner and Forrester reports.
* Working with other Architecture Services members, professional services consultants, and architects to develop cross-discipline and multi-vendor solutions for customers.
* Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs.
* Providing advice to sales and customers regarding the application of a Cyber Security discipline.
* A passion for technology and making technology work for businesses, along with a desire to share knowledge and experience with those around you.
* Relevant degree or industry recognised qualifications or certifications consummate to the role (e.g. Security +, Cyber Security vendor certifications, etc., although desirable this is not a necessity).
* Excellent communications skills, particularly with customers.
* Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of output.
* Able to work independently as well as part of a team to achieve positive results.
Qualifications
* Relevant degree or industry recognised qualifications or certifications (e.g. Security +, Cyber Security vendor certifications; desirable but not mandatory).
* Excellent communications skills, particularly with customers.
* Excellent time management and attention to detail with the ability to meet deadlines and maintain quality.
* Ability to work independently and as part of a team.
Working patterns
* Hybrid working
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
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