Commercial Lines Account Handler – Insurance
Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals.
Compensation
Basic Salary: Up to £40,000
Benefits
* 25 days holiday
* Pension contribution
* Financial assistance with insurance qualifications
* Free parking
Location
Office based role on the outskirts of Milton Keynes (Old Stratford). Commutable locations include: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin.
Key Responsibilities
* Managing policy renewals, mid‑term adjustments and day‑to‑day policy administration.
* Providing high‑quality client service, including advice on risk management, market insights and broking activity.
* Handling new business enquiries from initial marketing and broking through to ongoing administration.
* Supporting clients with claims administration.
Person Specification
To be successful you will be a confident communicator across multiple channels, with strong attention to detail.
* Previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners) and possessing a solid understanding of FCA requirements.
* Ideally hold IF1, FIT, or an equivalent qualification. If not, we support and fund this during your probationary period.
* Experience working within a regulated or compliance‑driven environment would be beneficial.
The Company
We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years.
EEO Statement
We embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Reference
REF: SM18430
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