My client is a trusted service provider with a strong reputation for delivering exceptional customer experiences. They're now seeking a confident and personable Customer Sales Advisor to join their growing team in the fully office based role. You will have experience of B2C sales and be very customer focused.
🔑 Key Responsibilities
Converting inbound enquiries into bookings through friendly, needs-based conversations, not a dialler in sight.
Managing customer enquiries across multiple channels - web, phone, email, and live chat.
Providing clear and accurate information about services, pricing, and availability.
Completing the end-to-end booking process, ensuring every detail is handled professionally.
Maintaining accurate records in CRM and booking systems in line with data governance standards.
Sharing feedback to enhance scripts, FAQs, and team processes.
🌟 What Success Looks Like
Strong enquiry-to-booking conversion rates.
Excellent response times and high-quality customer service.
Collaborative teamwork achieving collective performance targets.
Accurate and consistent customer data management.
💼 Candidate Profile
Proven B2C sales experience in a target-driven environment.
Confident communicator with excellent telephone and written communication skills.
Able to multitask and prioritise effectively in a fast-paced environment.
Competent user of CRM systems and digital communication tools.
High attention to detail with a proactive, positive attitude.
A true team player who values collaboration and shared success.
💚 Why Join My Client?
Supportive, people-focused culture where teamwork is celebrated.
A warm, inbound-focused sales approach - no cold calls or dialler.
Excellent work-life balance with Monday-Friday hours.
25 days' holiday plus bank holidays (35 total).
Blue Light Card access, Cycle to Work scheme, and wellbeing initiatives (subject to eligibility).
If you're a motivated sales professional who thrives on helping customers and enjoys being part of a supportive team, this is a fantastic opportunity to join a growing organisation that truly values its people.
Apply today for an asap start!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK