People Administrator
Hybrid (3 days in office after training) • Competitive salary + great benefits
Location: Aintree or Sunderland
Arriva UK
Arriva is one of Europe’s largest transport providers, moving over 1.5 billion passengers every year. With more than 35,000 colleagues across 11 countries, decades of history, and exciting growth ahead under our new shareholder I Squared Capital, it’s an incredible time to join us.
We’re transforming how we work — modernising processes, increasing automation and putting employee experience at the heart of everything we do. To support this journey, we’re looking for a proactive, organised and people-focused People Administrator to join our HR Services team.
If you thrive in a fast-paced environment, love keeping things running smoothly, and enjoy helping people, this is a role where you can really make an impact.
What you’ll be doing
No two days are the same here. You’ll be the friendly, knowledgeable first point of contact for colleagues across the business while making sure our HR processes run like clockwork. You’ll:
1. Handle day-to-day HR queries, resolving issues quickly or pointing people in the right direction
2. Prepare contracts, offer letters and onboarding documents for new starters
3. Manage Right to Work checks and maintain accurate employee records
4. Keep HR systems up to date, including processing new starters, leavers and changes (Workday)
5. Support with benefits, references, travel passes and general HR admin
6. Produce regular HR reports and help with audits
7. Assist with HR projects, engagement activities and improvements to how we work
8. Build great relationships with managers, payroll, finance and external partners
It’s a hands-on, varied role where your work directly shapes the employee experience.
What we’re looking for
We don’t expect you to know everything on day one — but we do want someone who’s organised, confident and keen to learn. You’ll be great in this role if you have:
9. Experience using HR systems (any) and Microsoft 365
10. Strong communication skills and a naturally helpful approach
11. Great attention to detail and a knack for staying organised
12. A calm, professional manner when dealing with sensitive information
13. The ability to work at pace and juggle multiple tasks
Bonus points if you have:
14. Previous HR admin experience
15. Experience using Workday
16. Exposure to HR projects or broader people processes
Why Arriva?
17. A supportive, friendly HR team
18. Real opportunities to develop and grow
19. A role where your ideas to improve things are genuinely welcomed
20. A business with scale, history and big ambitions for the future
21. Hybrid working with flexibility after training
Ready to join us?
If you're looking for a role where you can learn, grow and make a real difference to the employee experience at Arriva, we’d love to hear from you.