HIRING !! About the Role: one of our local government clients are seeking a proactive and customer-focused Housing Assistant to join their team. This is a fantastic opportunity to contribute to the delivery of essential housing services, supporting local residents through efficient administrative, clerical, and reception duties. You will be a key point of contact for customers, providing advice, processing applications, and supporting tenancy-related procedures. This is an office-based role, ideal for individuals with experience in housing, customer service, or administrative roles within the public sector. Key Responsibilities: * Process tenancy terminations and manage keys from outgoing tenants * Register, assess, and maintain Housing Register applications * Support annual Housing Register reviews and handle changes of circumstances * Provide first-point housing advice and signposting services * Assist with reception duties and respond to telephone and in-person enquiries * Manage garage applications and maintain accurate data entry across systems Requirements: * Previous experience in a customer service, administrative, or housing support role * Strong communication and organisational skills * Comfortable working in a busy, office-based environment * Ability to handle sensitive and confidential informati...