Overview
An exciting opportunity has arisen to join our Rheumatology Team. It provides a specialised, comprehensive and confidential patient‑centred clinical administration and secretarial service to Rheumatology Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. It acts as a source of advice and guidance regarding the specialism.
Closing Date
Please be advised that this job advert will close on Monday 1 December 2025, or as soon as sufficient applications have been received. Apply as soon as possible if interested.
Important Note
Please be advised sponsorship is not eligible for this post.
Responsibilities
1. Act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
2. Ensure, wherever possible, that all clinical documentation is up‑to‑date, orderly, and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary. This requires effective collaboration with all relevant personnel to maintain an efficient administrative system; prompt transcription, manipulation and distribution of appropriate correspondence.
3. Ensure the effective organisation of all patients under the care of the consultant and their team in accordance with Local and National policy and targets. This requires effective collaboration with the Booking Centre and Patient Access team to keep the waiting list up‑to‑date and accurate; the Outpatient Access team and General Managers to monitor utilisation and effectiveness of outpatient clinics, ensuring that established Patient Access Policy and procedures are adhered to; Theatre, Diagnostic and Ward teams to ensure that the elective care pathway for all patients is seamless and sensitive to their needs.
Additional Responsibilities
* Implement and maintain an efficient office management system/procedures to enable the consultant and his/her team to optimise patient care services. Requires effective management of the consultant’s time, managing schedules and leave arrangements, ensuring appropriate timely communications with all relevant personnel, arranging meetings/events, composing and transcribing minutes proactively, preparing correspondence, audio typing, general typing and reports; effective management of the consultant’s office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required.
* Continually contribute to patient and business improvement Agendas. Requires undertaking any project work as directed, including obtaining information from the Internet, collation and reporting of data, utilising relevant Trust IT systems, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines, and sharing ideas for potential service improvement.
* Support team members. Requires demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff, ensuring high standards of practice are maintained at all times; providing cross‑cover on a reciprocal basis in the absence of colleagues and providing day‑to‑day supervision where required.
Context
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel respected, valued, and able to achieve their potential and receive the most appropriate and relevant care. Equality, human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and part of the organisation’s core values.
By joining our team you will become part of a passionate, talented team and will have access to a wide range of learning and development opportunities.
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