We're looking for a mechanic who enjoys helping customers and loves fixing bikes even more.
As a Fettler, you will play a critical role in ensuring that our customers receive the best possible service, and that our workshops are efficient, well-managed, and always up to standards.
You will be responsible for diagnosing and repairing a wide range of bicycle problems, recommending and selling appropriate parts and accessories, and maintaining accurate records of all repairs and transactions.
The Senior mechanic role is for those who have enough confidence in their ability to repair a wide variety of bikes and their customer service that they are able to support both the Mechanics and the Workshop managers with their key responsibilities.
* Experience working as a Mechanic.
* A passion for cycling.
* Comfortable with customer interaction in person, over the phone and via email.
* Comfortable using technology in the workshop daily.
* A problem-solving mindset with a resilient & determined nature.
* A can-do attitude for working in different seasons & environments.
* Eligibility to work in the UK.
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