FM Services Officer
Location: HMP Fosseway
Hours: Monday to Friday, 8:00am - 4:30pm
On-call: 1 in 9 rota (with uplift for call-outs)
Salary:£24,000 - £31,000
About the Role
We are looking for a reliable and hands‑on FM Services Officer to join our Works Service Team at HMP Fosseway. This is a varied role where youll carry out general maintenance tasks, basic plumbing, painting, and day‑to‑day repairs, while also supporting the wider facilities team.
You dont need formal qualifications for this position, what matters is that youre practical, adaptable, and confident in tackling a range of maintenance duties.
What Youll Do
In this role, youll complete routine maintenance and repairs, support other trades where needed, and ensure all work is carried out safely and to a high standard. Youll also be responsible for keeping maintenance records up to date, and from time to time you may escort contractors on‑site.
What Were Looking For
Were seeking someone who:
* Has hands‑on experience in general maintenance or a similar role.
* Has some basic plumbing knowledge
* Can work independently, using initiative to prioritise and complete tasks.
* Is flexible, proactive, and a strong team player.
* Communicates effectively, both with colleagues and external contractors.
Experience of working in a secure environment would be an advantage, but is not essential.
Why Serco
A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch peoples lives.
A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. Youll be able to broaden your experience and apply your skills in new ways.
A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.
What we offer
* Pension Up to 6%
* Employee Assistance Programme
* Chance to contribute to innovation in the public services
* A company passionate about diversity and inclusion
* A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
* A safe and supportive culture
* A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of peoples lives and the provision of quality accommodation for those in need.
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