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Extra Care Scheme Assistant
Type: Permanent Role
Salary: £25,487
Working Days: Monday to Friday
Requirements: You must hold a valid full driving licence as this role involves traveling across different locations in Sevenoaks.
About the Role
Hays Recruitment is seeking an Extra Care Scheme Assistant in Sevenoaks.
Responsibilities
1. Support the Extra Care Scheme Manager with all aspects of Housing Management for Tenants and the Scheme.
2. Develop and maintain a varied activities programme to encourage tenant participation.
3. Provide a settling-in service for new tenants, introducing them to the scheme and available services.
4. Collaborate with the resident involvement team to help tenants achieve their aspirations.
5. Deliver excellent customer service, ensuring tenants' needs are met.
6. Contribute to achieving the Key Performance Indicators (KPIs) for the scheme.
7. Report safeguarding concerns to your line manager.
8. Maintain confidentiality and adhere to professional boundaries regarding sensitive information.
9. Uphold the client's commitment to equality and diversity by treating everyone with respect.
10. Act in accordance with the client's values in interactions with colleagues and customers.
11. Undertake any additional duties as assigned.
12. Achieve KPIs and receive excellent customer feedback for housing management services.
13. Meet personal objectives.
If you're interested or want to learn more, please contact us. #4685591 - Phoebe Miller
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