Office Administrator / All-Rounder
Event Sparks Group
About Us
Event Sparks Group is a small, family-run business made up of four companies that support events, businesses, and customers across the South West and beyond.
What we do includes:
* Event Sparks – temporary power, generators, lighting and event infrastructure
* Rocketman Firework – professional firework displays and retail fireworks
* Table And More – event furniture hire for weddings and corporate events
* Event Sparks Cable Recycling – specialist cable recycling and collection services
Although each business is different, they all share the same values: reliability, great customer service, and a hands-on approach. We're a close-knit team where everyone helps out, especially during busy event season.
The Role
We're looking for an organised, friendly office all-rounder to become a key part of our team. You'll be at the centre of the business, handling enquiries, supporting sales, organising jobs, and keeping day-to-day operations running smoothly.
This is a varied role, and when event season is in full swing, we sometimes need people to pitch in — including occasional driving or deliveries — so flexibility and a team-player attitude are important.
What You'll Be Doing
* Answering phone calls and emails professionally
* Filtering out sales and marketing calls
* Taking job requirements from customers
* Upselling services where appropriate
* Creating and sending quotes
* Following up enquiries and bookings
* Checking stock levels and flagging shortages
* Helping manage delivery schedules and job timelines
* Dealing with customers face-to-face from time to time
* Lending a hand during busy periods, including occasional driving
Hours & Pay
* Monday to Friday
* 9:00am – 5:30pm
* 40 hours per week or potential to job share
* £29,120 per annum
What We're Looking For
* Confident and friendly on the phone
* Well organised and able to juggle multiple tasks
* Comfortable working across several small businesses
* A practical, can-do attitude
* Happy working in a small, family-run team
* Full UK driving licence preferred
* Previous admin, customer service, or sales experience is a bonus
This role would suit someone who enjoys variety, takes initiative, and likes being part of a business where their work genuinely makes a difference.
How to Apply
To apply, please include a covering letter.
In your covering letter, tell us:
* Why this role appeals to you
* Your experience with admin, customer service, or sales
* Why you'd be a good fit for a small, family-run business
* Whether you're happy to help with occasional driving during busy periods
Applications without a covering letter will not be considered.
Job Types: Full-time, Part-time
Pay: £13.50-£14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
* Company events
* Company pension
* Employee discount
Work Location: In person