Directorate Manager – Specialist Palliative Care
We are looking for an organised and motivated Directorate Manager to support the effective delivery of Specialist Palliative Care services across Aneurin Bevan University Health Board. Working with the Divisional Senior Leadership team, Clinical Leads and wider multidisciplinary teams, the post holder will help ensure that services are well-coordinated, patient-focused and aligned with Health Board priorities.
The role involves overseeing day-to-day operational management, supporting service planning, monitoring performance and helping to drive improvements across the Directorate. You will work closely with clinical leads and third-sector partners, contribute to service development projects and ensure that resources are used efficiently to meet activity, quality and financial requirements.
The post holder will manage the Assistant Directorate Manager and administrative teams, support complaint investigations, and produce reports and information to assist decision-making. Strong communication, organisational and problem-solving skills are essential, along with the ability to work independently and manage a varied workload.
This is an excellent opportunity for someone with NHS operational management experience who is looking to further develop their leadership skills within a supportive and collaborative environment.
The base location will be agreed, with flexibility required to work across Health Board sites.
Main duties of the job
Reporting to the General Manager the Directorate Manager is a senior operational Role within Aneurin Bevan Health Board. Working with the Divisional Director (DD), General Manager (GM), Clinical Director (CD), the Directorate Manager will be expected to provide operational management support, leadership and expertise to ensure that Palliative Care services are effectively and efficiently delivered in line with Health Board and Divisional objectives and policies.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
* Masters Qualification or equivalent level of work experience relevant to post.
* Good knowledge of NHS.
* Working knowledge of patient pathways in an acute setting
* Comprehensive up to date knowledge of service issues
* Detailed knowledge of personnel procedures and policies' such as PADR, Disciplinary, recruitment and Selection, Equal Opportunities
* Knowledge of Welsh Assembly Strategy
Experience
* Extensive experience of managing an NHS service department
* Experience of having worked operationally in a senior capacity in health
* Experience of planning and implementing long-term strategy
* Proven track record of successfully introducing service improvement or successful management of significant organisational change in a complex environment
* Experience of successfully working in an environment in which the interests of a variety of stakeholders need to be considered and balanced whilst maintaining good working relationships with stakeholders
* Demonstrable success in building, leading, motivating, managing and developing teams
* Participation in significant change management projects
* To have developed partnership arrangements or partnership working
* Experience of working with budgetary constraints and targets
* To have managed in a multi-disciplinary setting
* Specific project management experience
* Experience of having produced reports and presented to a variety of audiences
Skills and Attributes
* Ability to prioritise, to make judgments and demonstrate the ability to problem solve.
* High level communication and interpersonal skills, able to explain complex information to service users, Health Board Management and other agencies.
* Excellent communication skills, both verbal and written.
* Well established personnel, team management and team working skills.
* Able to motivate staff to meet targets and deliver a quality service
* The ability to work in partnership with external agencies
* Planning skills to maintain and develop service delivery
* Ability to understand organisational culture and environment and how service users view it
* Excellent organisational and planning skills
* A commitment to Corporate Objectives
* Energetic, determined and task focused
* Show resilience, stamina and reliability under sustained pressure
* Ability to prepare complex documents e.g. strategy documents
* Ability to speak Welsh
* Experience of working in partnership with 3rd sector providers to deliver joint outcomes
Other
* Satisfactory Standard/Enhanced DBS clearance including an/a Adults and Children's Barred List check (delete as appropriate)
* Ability to move between sites with in the Health Board as demanded by the job role.
* Commitment to life long learning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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