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Helpdesk planner

Uddingston
FM Search & Select Ltd
Planner
€28,750 a year
Posted: 8 June
Offer description

Maintenance Planner

Location: Uddingston, Glasgow

Salary: £28,000 - £29,500

Full-Time | Permanent

An excellent opportunity has arisen for an organised and proactive Maintenance Planner to join a busy and growing maintenance team based in Uddingston.

This role is ideal for someone with experience scheduling engineers, coordinating maintenance works, and managing workloads within a fast-paced operational environment.


The Role

You will be responsible for coordinating maintenance activities, ensuring engineers are effectively scheduled, and helping to deliver a high level of service to customers across a varied property portfolio.

Working closely with engineers, subcontractors, suppliers, and clients, you will play a key role in ensuring jobs are completed efficiently and within agreed timescales.


Responsibilities

* Scheduling and coordinating engineers' workloads
* Managing reactive and planned maintenance jobs
* Raising and allocating work orders through internal systems
* Liaising with customers, engineers, and subcontractors regarding job progress
* Monitoring job completion and ensuring service level agreements are met
* Updating maintenance systems and maintaining accurate records
* Ordering materials and coordinating supplier deliveries when required
* Producing reports and supporting operational performance targets
* Assisting with the continuous improvement of planning and scheduling processes


About You

To be successful in this role, you will have:

* Previous experience in a Planner, Scheduler, Coordinator, Helpdesk, or Resource Planning role
* Experience working within Facilities Management, Property Maintenance, Housing, Construction, Utilities, or Engineering environments
* Strong organisational and time management skills
* Excellent communication and customer service abilities
* Ability to manage multiple priorities within a busy environment
* Good IT skills and experience using scheduling or job management systems


Desirable Experience

* Scheduling mobile engineers or field-based operatives
* Experience within repairs and maintenance environments
* Knowledge of compliance or planned maintenance programmes
* Experience using CAFM or job management software


Package

Salary £28,000 - £29,500

Generous Holiday Entitlement

Pension Scheme

Ongoing Training & Development

Long-Term Career Progression

Supportive Team Environment

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