Sureserve
Sureserve's mission is to be the trusted partner of choice for the social housing and public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decarbonisation, prioritising safety, integrity, and respect for customers, employees, residents, and the environment.
Our focus is on providing high-quality solutions that promote energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With nationwide reach, regional and local expertise, and a commitment to excellent client service, we are positioned to be a trusted partner now and in the future.
Sureserve Compliance Central
We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and the Midlands, ensuring comprehensive coverage and access for our clients.
Job Opportunity: Contract Administrator
We are seeking a diligent, professional Contract Administrator to join our busy team. The ideal candidate will be resilient, detail-focused, possess excellent communication skills, and be able to multitask effectively.
Role Overview
The Contract Administrator acts as a vital link between stakeholders, ensuring accurate data delivery and communication, and that all planned works are distributed on time, meeting company and client standards.
The successful candidate will support team leaders, engineers, suppliers, and tenants, with proven administrative experience, preferably in housing, premises, or facilities management.
Key Responsibilities
1. Planning daily work schedules for engineers and communicating assignments.
2. Ensuring data accuracy and timely updates.
3. Maintaining up-to-date records via appropriate systems.
4. Collaborating with other Contract Administrators and Supervisors.
5. Handling calls from clients and tenants professionally.
Candidate Attributes
* Self-motivated with a desire to develop within a successful company.
* Committed to excellent customer service.
* Proficient with Microsoft Office, IT systems, and databases, with strong organizational skills.
* Experience handling high call volumes is beneficial.
* Friendly and professional attitude to foster good relationships with engineers, tenants, and clients.
All applicants will undergo criminal and reference checks prior to employment.
Working Hours
8am-5pm Saturday and 8am-4pm Sunday, including Out of Hours Calls.
What We Offer
* Employee wellbeing programs and occupational health support.
* Annual leave based on service levels.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plans.
* Cycle to Work and Electric Vehicle Leasing Schemes.
* Gender & Equality Working Group.
* Sureserve Academy for career development.
* Employee Voice Program and social activities.
* Sureserve Legends recognition program.
Our Commitment to Diversity and Inclusion
We celebrate individual differences and ensure equal consideration for all qualified applicants, regardless of race, gender, age, disability, or veteran status.
Adjustments are available during recruitment; contact scc-hr@sureserve.co.uk for support.
Successful candidates will undergo eligibility verification, including right to work and DBS checks.
Join Us
Be part of our mission to deliver excellence across the UK.
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