Job overview
has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
The boroughs of Lambeth and Southwark have high social and psychological needs with considerable cultural diversity. The postholder will work to engage with the local service user and carers in their local communities to ensure as wide a range of involvement as possible.
Main duties of the job
The post holder will lead on patient and public involvement within adult services in two Operations Directorates. They will develop effective service user and carer involvement in the work of the Directorates, enact the Trust Involvement and Engagement strategy and develop and implement Directorate strategies that foster service user and carer involvement and engagement. This will be supported through:
1. Leading on the development of effective action plans to meet relevant CQUINs targets, NHSE requirements and local contracts and Quality and Information requirements
2. Working with operational Deputy Directors, Medical Leads, Heads of Nursing and Quality and Professional Heads to support embedding of engagement of people who use our services as part of business as usual
3. Working in conjunction with the Equality and Diversity lead to deliver the Directorates’ Equality Delivery Scheme action plan and to deputise as needed
4. Developing cross cutting involvement opportunities with Kings Health Partners (KHP) acute care colleagues
5. Leading on maintaining good quality communication and engagement with all relevant stakeholders/ partners across geographical areas served by the Directorates.
6. Leading on communication and information provision.
7. Providing Directorate input to local mental health partnership forums, Local Authority Overview and Scrutiny and Healthwatch as required.
Working for our organisation
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
· Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
· Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
· Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as
mentoring, coaching, positive people management, collective leadership and other talent programmes
· Car lease, our staff benefits from competitive deals to lease cars
· Accommodation, our staff benefits from keyworker housing available which is available on selected sites
· NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Other benefits include:
· Counselling services
· Wellbeing events
· Long service awards
· Cycle to work scheme
· Season ticket loan
· Childcare vouchers
· Staff restaurants
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Education
Essential criteria
1. Educated to masters standard or equivalent
2. Ongoing professional development
Experience
Essential criteria
3. Experience of developing Involvement and Engagement or Equality and diversity strategies
4. Senior clinical and/or managerial experience which demonstrates the ability to initiate, develop and implement significant programmes of work without close supervision
5. Experience of managing resource, in particular budgetary responsibilities
6. Experience of service development/project management in the NHS in relation to service user involvement or equality and diversity
7. Experience of working with children and young people in statutory and/or voluntary services
Desirable criteria
8. Experience of working in an inner city, multicultural environment
Skills
Essential criteria
9. Ability to think strategically, to plan, implement and review
10. Sound understanding of current management arrangements of NHS
11. Ability to analyse and draw conclusions from sometimes complex data and present it clearly to a wider audience
12. Ability to work with minimum supervision and ability to set priorities in line with local and national priorities
Desirable criteria
13. Knowledge and experience of Gender diversity
Other
Essential criteria
14. Computer literate and competent in the use of Microsoft suite
15. Excellent numerical skills
16. Lived, direct or indirect experience of mental health problems
17. Strong planning and organisational skills