Located in Wimborne, Dorset, Eaton's Aerospace division is a global leader in aerospace fuel systems, renowned for delivering fully integrated solutions for both fixed and rotary-wing aircraft. Our Wimborne facility specialises in cutting-edge air-to-air refuelling systems, advanced refuelling probes, air-to-air and air-to-ground launch systems utilising both pneumatic and pyrotechnic ejection technologies, as well as a range of Defensive Aids Sub-Systems. With over 80 years of industry experience, we are recognised as the world's leading provider of air-to-air refuelling systems, offering fifth-generation solutions to Air Forces worldwide. Our legacy of innovation and technical excellence sets us apart as the most advanced air-to-air refuelling supplier on the global stage. What you'll do: Role purpose (position scope) - Act as the voice of the Customer to ensure the agreed requirements are met - Drive up standards and foster a right first time culture - Provide preventive, corrective action and containment activities - Assure delivery of conforming product to end Customer. - Act as Quality focal within Integrated Product Team delivering Quality solutions - Responsible for Quality Management System compliance and improvement Key Responsibilities - Quality input into new bids and contract reviews - Generation and implementation of Quality plans to meet Customer requirements. - Drive product and process non conformance investigations and associated root cause analysis activities including concession management. - Manage and host Customer audits and source inspection activities. - Own the management of Quality escapes and Customer investigations. - Ensure Quality Management System compliance throughout the Product Lifecycle - Completion of required First Article Inspections (AS9102) and ensure smooth transition of new products into production. - NCR and FRACA management - MRB ownership and facilitation - Generate Quality metrics and associated tracking to met set targets. - Determination and implementation of Quality improvement initiatives. - Inspection process adherence and associated support for physical and document sign-off of product prior to despatch. - Co-operate with management to meet the employer's legal duties; read and comply to the site Safety Health & Environment Policy; and take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions Qualifications: - Engineer - HND/HNC or equivalent experience Skills: - Good working knowledge of Quality Standards such as AS9100, AS9110, Part 21 (G), Part 145, DAOS - Good working knowledge of AS9145, APQP, PPAP, FAIR, PFMEA, MSA, Control Plan - Actively implemented structured problem solving and robust Root Cause and Corrective Action techniques eg 8D, RCCA, 5-Why - Actively implemented proactive and preventive Quality techniques - Proven background in Quality Assurance and thorough understanding of Quality tools and techniques - QMS implementation and auditing to recognised aerospace standards - Proven ability to understand and effectively flow down Customer Quality requirements and ensuring delivery of conforming products. - Excellent root cause analysis and corrective action understanding. - Core competency demonstrated within one or more of the following specialties: Software, Mechanical, Electrical, Metrology, Systems, Composites. The successful applicant will be in contact with US ITAR controlled technology, goods, and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process.